Swot analysis of Jollibee. Jollibee Food Corporation is a Filipino fast-food chain multinational company. Tony Tan Caktiong is the founder of the fast-food Jollibee brand, and he laid the foundation of the company in January 1978. The headquarter of the company is in Jollibee Plaza, Ortigas Center, Pasig, Philippines.
Jollibee’s main products and services are pastries, cakes, pizzas, dumplings, breakfasts, desserts, coffee, fries, chickens, and hamburgers. The fast-food brand has 5900 location points across the globe.
According to an estimate, the annual revenue of Jollibee in 2020 was 129,313 million Philippine pesos, and it has declined by -28.01%. Out of which, the net income of the company was 11,511 million Philippine pesos, and it has decreased by -257.52%. however, the company has employed 1130 employees to manage its worldwide operations.
Jollibee’s top competitors are; Burger King, In-N-Out Burgers, White Castle, Whataburger, Chick-fil-A, A&W Restaurants, Jack in the Box, Church’s Chickens, McDonald’s, Starbucks, Nestle, Unilever, and Chipotle.
Today, we’ll discuss the swot analysis of Jollibee. It’s going to focus on the internal and external factors impacting the world’s leading fast-food chain brand. Here’s the swot analysis of Jollibee as follows;
Strengths of Jollibee
Jollibee has built a strong database of loyal customers over the years. It’s because of the consistency of the services that the company has maintained over time.
24 Hours Service
Jollibee is one of the few companies that provide fast food services 24 hours a day. Whether it’s early morning or late at night, the brand would remain open to serve its customers. However, the company hires employees for multiple shifts and keeps rotating them.
Jollibee is the largest fast-food chain brand in the Philippines. According to an estimate, the company has 750 stores across the country and a total of 1130 stores across the world. However, the company makes sure that all the stores have enough supply of food to serve customers.
Jollibee offers quality and tasty food to its customers worldwide. Its unique taste is no less than other global brands. The brand has a secret recipe for the preparation of its food items. It allows the company to provide the same quality food everywhere.
The main focus of Jollibee is to satisfy the taste of customers, and the brand doesn’t divert its focus from its customers. That’s why customers recognize the brand when they’re shopping.
Jollibee offers a variety of food items to its customers and they range from Spaghetti, hamburger, mouth-watering yum burger, and coffee to tasty chickenjoy. The company follows the successfully tested recipe for the preparation of all of its food items.
According to an estimate by Forbes, Jollibee ranks at the 239th position of the World’s Best Employer of 2020. However, the company comprised under the category of Asia’s Fab 50 Companies in 2016.
Weaknesses of Jollibee
Jollibee is still using the old methods of food cooking; they’re good but time-consuming and efficient. The company hasn’t adopted the latest methods of tech automated cooking. It would make the company’s operation efficient.
Jollibee follows a very limited marketing channel for the promotion of its food items. It’s no doubt Jollibee is a multinational brand. But not many people have heard of the brand name because of the limited or no marketing.
Jollibee charges premium prices for its food items. Many people are very cautious about price especially when they’re buying food. That’s why they avoid buying Jollibee’s product because of overpricing.
Say No to Fast Food
A vast majority of people don’t prefer fast food because it causes obesity and other health issues. The lack of preference of many people impacts the sale of the company.
Opportunities available to Jollibee
There are many food-loving nations that would love to change their tastes. Therefore, Jollibee should expand its market and launch its products in various countries worldwide.
The pandemic of covid-19 has caused the lockdown and shutdown of businesses. It has increased the trend of online ordering and home delivery food service. Therefore, Jollibee should adopt technology and launch its online food ordering platform, and partner up with delivery service providers.
It’s no doubt Jollibee offers a unique taste. There are many customers who like vegan food, diet food, don’t like carrying cash, etc. Therefore, the company should come up with innovative food ideas to target diet-conscious customers. It would help the fast-food brand to expand its product portfolio and increase the sale.
Threats Jollibee has to face
Healthy Diet Trends
People have become very cautious about their diet and health and they’re saying no to unhealthy fast food. Such trends are very harmful to the business of Jollibee. The company shouldn’t waste any more time launching its new product targeting health-cautious customers.
McDonald’s, Starbucks, Burger King, Unilever, Chipotle, and Nestle are some of the main competitors of Jollibee. They have a great market share, global operation, and loyal customers. Most importantly, they use various marketing and promotional campaigns to engage with their customer’s markets. Their international market presence makes it difficult for the brand to expand.
The pandemic of covid-19 has shut down all types of outdoor, gathering, and fun activities. That’s why the annual revenue and net income of Jollibee have dropped by 28.01% and 257.52%.
Conclusion: Jollibee Swot Analysis
After an in-depth study of the swot analysis of Jollibee, we have concluded that Jollibee is indeed the world’s leading fast-food chain brand. Limited use of technology, increasing competition, lockdown, and social distancing are some of the main challenges. Jollibee should launch an online food ordering service and expand its business and product portfolio.
Ahsan Ali Shaw is an accomplished Business Writer, Analyst, and Public Speaker. Other than that, he’s a fun loving person.